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Employees should feel an increased sense of ownership and commitment to
the business / organization.
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Reduction of barriers and the feeling of "we-they" between management, sales,
engineering, hourly employees, and other various divisions that are often
present within an organization.
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Increased awareness of the value of work teams for both specific projects
/ problem solving tasks, as well as day-to-day tasks.
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Employees taking a more active role in leadership functions of their jobs
and taking more initiative to be self-managing; therefore, requiring less
direct supervision.
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Supervision should become more of a coach and less of a minute-by-minute
manager.
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Employees should be more attuned to satisfying the needs of their customers,
both internally and externally.
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A good foundation for Quality Improvement should be in place at all levels
of the organization.
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Employees should have a greater understanding of the importance of continuous
improvement in all aspects of their jobs.
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Improved communication and interpersonal relationships between employees.
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Increased problem solving and effective meeting skills.
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Improvement in attendance and turnover rate.
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